tag:blogger.com,1999:blog-4432682789172895962024-03-12T19:17:26.922-07:00Morale in Human Resource managementUnknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-443268278917289596.post-63286539574868117882008-08-25T22:37:00.000-07:002008-08-25T22:52:21.837-07:00Morale In Human Resource Management<span style="font-weight:bold;"> MORALE IN HUMAN RESOURCE MANAGEMENT<br /><br />1). Define morale?<br /></span><br />Ans. Morale is a state of mind or willingness to work which in turn affects individuals and organizational objectives. According to Flippo “morale is a mental condition or attitudes of individuals and groups which determine their willingness to co-operate. Good morale is evidenced by employee enthusiasm, voluntary conformance with regulation and orders, and a willingness, to cooperate with others in the accomplishment of an organization’s objectives. Poor morale is evidenced by surliness, insubordination, a feeling of discouragement and dislike of the job, company and associates. ” <br /><span style="font-weight:bold;"><br />2). What are the characteristics of morale?</span><br /><br />Ans. The characteristics of morale are: -<br /><br /> * Morale is a state of mind.<br /><br /> <br /><br /> * Morale is a relative term it may be high or low.<br /><br /> <br /><br /> * Morale is intangible.<br /><br /> <br /><br /> * It is the aggregate of attitudes, feelings, emotions, sentiments etc.<br /><br /> <br /><br /> * Morale influences human behavior and performance.<br /><br /> <br /><br />3). What is the importance of morale? <br /><br />Ans. Morale is a state of mind or willingness to work which in turn affects individual and organizational objectives. The importance of morale are: -<br /><br /> * Higher performance.<br /> * Better quality of work.<br /> * Low absenteeism.<br /> * Good discipline.<br /> * Fewer industrial accidents.<br /> * Stability and growth of the organization.<br /><br /> <br /><span style="font-weight:bold;"><br />4). What are the factors influencing morale?</span><br /><br />Ans. The main factors influencing morale are as follows: -<br /><br /> * Nature of work: - Meaningful and satisfying job helps to improve employee morale. Morale tends to be low when the job provides no challenge and satisfaction and job standards are considered very high.<br /> * Working condition: - Physical work environment, job security, wages and other allied factors exercise a significant influence on employee morale.<br /><br /> <br /><br /> * Supervision: - Competent, dependable and fair-minded leadership can build and maintain high morale.<br /><br /> <br /><br /> * Management policies: - The policies and attitudes of management concerning, promotion, transfer etc. affect morale.<br /><br /> <br /><br /> * Personal factors: - The age, education, occupation level and family life of an employee, determine his morale.<br /><br /> <br /><span style="font-weight:bold;"><br />5). What are the measures for building high morale?</span><br /><br />Ans. Morale building is a difficult exercise as it involves removing misconception, changing attitudes and dealing with emotions. The following measures may be helpful in improving employee morale: -<br /><br /> * Proper working condition.<br /><br /> <br /><br /> * Job security.<br /><br /> <br /><br /> * Sound compensation system.<br /><br /> <br /><br /> * Sound promotion policy.<br /><br /> <br /><br /> * Job enrichment.<br /><br /> <br /><br /> * Sound procedure of employee grievances.<br /><br /> <br /><br /> * Worker’s participation in management.<br /><br /> <br /><span style="font-weight:bold;"><br />6). What are the methods of measuring morale?</span><br /><br />Ans. Morale is an intangible and subjective concept. The following methods are used to measure morale: -<br /><br /> * Observation<br /> * Attitude or morale survey<br /><br /> 1. Interview method<br /> 2. Questionnaire method<br /><br /> * Company records and reports.Unknownnoreply@blogger.com3